We hope you’ll be delighted with your order. If you are not satisfied with your purchase, you can return your purchased items within 14 days of your delivery date provided they are in their original, unopened, unused and undamaged condition. After this period, the purchase is considered final. To return an item, you will need to send us an e-mail at firstname.lastname@example.org. We are not able to offer an exchange on returned items. During busy periods like holidays, the completion of your returned order might be delayed. We will keep you posted on the current delivery times in the order process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have purchased an item from a stockist, please refer to their store policies and contact them directly.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.