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TERMS & CONDITIONS

OVERVIEW (click here for PDF Download)

This website is operated by THE|TIDES. Throughout the site, the terms “we”, “us” and “our” refer to THE|TIDES. THE|TIDES offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions. Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on wpengine via Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall THE|TIDES, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless THE|TIDES and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 14 – SEVERABILITY

In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 15 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 16 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions). Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.

SECTION 17 – GOVERNING LAW

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Netherlands

SECTION 18 – CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms & Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at info@thetideswellness.com.

Seaweed and Algae | Pure, potent and powerful
 
The seaweed that we use in our formulation is sustainably and ethically sourced on land along the coastline. It 100% organic, thus preserving its nutritional content and undergoes no chemical treatment, contains no preservatives.

The seaweed grows in seawater pools which mimic the marine environment. Clear seawater is pumped from the depths of the sea and after a cleansing filtering process it flows into the seaweed growing pools. The seaweed grows in mineral rich unpolluted seawater and is divided into age groups; the ‘Baby House, the Children’s House’ and the ‘Adults ‘. The unique pools imitate the conditions in the sea, the pools are open to the sun and condensers in the water create wave-like movements. After the growing process is completed, the water is pumped back to the sea. The seaweed’s organic growth is monitored according to recognized international standards

About Seaweed

Seaweed and human plasma are almost identical in their chemical composition. It contains an abundance of minerals, vitamins, anti-oxidants and amino acids (especially iodine). Seaweed is known for its slimming and body toning properties, it promotes detoxification, is deeply hydrating and soothing for the skin and can aid in relieving topical skin conditions. Due to its rich mineral content it is a natural stress buster and relieves muscles pain and tense joints.
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Magnesium Chloride | The ultimate relaxation and feel good mineral

The Source

The magnesium in our formulas is a true Dutch original. Originating from a 250-million-year-old evaporated sea from the Pangea Era it is sustainably sourced by just using water pressure. As the magnesium has never been exposed to modern day pollution, this unique in the world magnesium is certainly the most pure and natural source of magnesium chloride in the world known to date.

About magnesium

The magnesium chloride molecule is the same molecule that is present in seawater and in our bodies. It controls hundreds of chemical reactions in the body; the production and transport of energy, synthesis of protein and is essential for transmission of nerve signals, muscle function, healthy DNA, blood pressure regulation and blood sugar uptake. It is in an important mineral to keep our brains and bodies strong. When our magnesium levels dip and become low we can feel stressed, fatigued, as well as experience sleep deprivation and skin disorders can occur too. Think about magnesium as the ultimate relaxation and feel good mineral which our bodies need to operate optimally. If our magnesium levels are perfectly balanced it can make us feel like we are on top of the world.

Can magnesium can be absorbed through the skin?

If molecules are small enough, they can slip through the skin. A molecule smaller than 500 Daltons, can drift through the stratum corneum, the outer layer of the skin - the 500 Dalton rule. Magnesium Chloride ions are significantly smaller than 500 Daltons, at an atomic mass of just 24 Daltons.
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Grey Sea Salt | A mineral powerhouse
 
The Source

As we take no short-cuts with our ingredients we researched many different salts and consciously choose grey sea salt. Not only is this salt sustainably farmed but also hand-harvested using a traditional ancient 2000 years old method. This tradition of craftsmanship has been passed down from generation to generation of salt marsh workers and is still used today.

 How does it work?

Mineral-rich ocean water is channeled through an ingenious channel system to shallow clay swamps acting as a natural purification method, as microbes in the clay neutralize impurities in the seawater. Tests show that the salt is 100 % pollution free due to this time-honored natural purification system. After a journey of 2 weeks in the channels, the salt is collected at one of the many ancient sea beds where it evaporates by the sun, leaving only the salt crystals with over 80 vital trace minerals and electrolytes. As the salt is not washed but sun dried, the refined mineral balance remains completely intact. Many other sea salts are bleached, chemically derived and oven dried which means that many of their vital bioavailable nutrients get lost.

About Grey Sea  Salt

Grey sea salt contains over 80+ vital minerals such as magnesium, potassium, calcium, iron, manganese, zinc, copper. Bathing in raw grey sea salt helps to detoxify, condition and heal the skin; it increases circulation, draws out impurities, cleanses the skin pores, removes dead skin cells, leaving the skin soft and thoroughly cleansed. It’s amazing mineral content helps to restore the protective skin barrier of the skin, helps to enhance hydration and greatly aides in reducing inflammation. That’s why people with inflammatory skin conditions are often advised to swim in the sea as part of their treatment. Grey sea salt is also a great source of electrolytes, which plays an important role in the nervous system. They are vital for our brain, heart and muscle health. Grey Sea Salt can easily be absorbed through the skin through bathing.
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Sea Clay | The Noblest of Clays

The Source

Our clay is sustainably and ethically mined, undergoes no chemical treatment, contains no preservatives and is sun dried which not only preserves its rich mineral content but also does not reject Co2 in the atmosphere. The often oven dried and cheap versions available on the market loose many of its mineral content. The particle size of our clay is only 20 µm which easily dissolves in water and does not clog the drain, when used in a bath. 

About Sea Clay

The clay that we use in our bath formulations contain over 80+ minerals and trace elements such as magnesium, potassium, silica, manganese, phosphorous, copper and selenium and has been used for thousands of years by many civilizations for its cleansing, purifying, re-mineralizing and balancing properties. Bathing is Sea Clay has a cleansing and purifying effect. The ionic charge of our clay is 100% negative and adsorbs and absorbs positive charged ions. Almost everything that attacks our bodies like bacteria, viruses, fungi, and toxic chemicals, is of a positive ionic charge. With its negative charge and very fine texture it draws out the positive charged impurities and toxins while releasing its minerals and trace elements into contact with the skin. Due to its rich mineral content it naturally eases sore muscles, relieves tension in joints and combats fatigue.
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Only use your jade roller on a clean face. Before your start rolling apply a few drops of the Pure Radiance | Face Oil  on your face, neck and chest. Follow the steps hereafter.

Roll lightly do not press too firmly. Repeat every stroke a few times but always pick up the roller and start again from the starting point. Don’t roll backwards. After finishing one side of the face you repeat the same procedure on the other side of your face.

Chest
Start with the large sized stone on your chest and roll along your skin with outward and upward strokes moving towards the lymph.

Neck
Move up to the base of the neck rolling with the large size stone upwards to the jawline.

Chin, Jawline
Continue with the large size stone from the middle of the chin and roll under the chin and on the jawline with outward and upward strokes towards the ear.

Mouth
Roll with the small size stone under, up and above the lips with outward and upward strokes toward the ear.

Cheeks
Roll from the large size stone from the nose outwards toward the ear.

Under Eye and Eye lid
Start with the small size stone at the inner corner of the eye and move very gently to the temple.

Eyebrow
Follow  the contour of your eyebrow  with the small size stone and roll outwards and down to the temple.

Forehead
Start at the middle of your forehead and roll with the large size stone upwards and outwards towards the hairline.

Repeat the same procedure on the other side of your face.

Clean your jade roller with warm water and soap after use, dry with a clean paper towel and store in a clean, dry place.
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Only use the Jade stone on a clean face. Before your start apply a few drops of  Pure Radiance | Face Oil on your face and neck, warm the Jade stone up between your hands.  Follow the steps hereafter.

It is important to always keep the stone flat against your skin and perform light and long strokes, do not put too much pressure on the stone. Repeat every stroke a few times but always pick up the stone and start again from the starting point. After finishing one side of the face you repeat the same procedure on the other side of your face. Always us lightly and give a tiny wiggle at the end of the movement to support removal of waste under the skin.

Neck
Start at the neck and sweep up gently toward the jawline.

Chin , Jawline and Mouth area
Move up to the middle of your chin and sweep the area that’s right under your chin with outward and upwards strokes toward the bottom of your ear.
Continue from the area under your lip sweep on your jawline with outward and upwards strokes toward the bottom of your ear.
Continue from the middle of the upper lip and sweep with outward and upwards strokes toward your ear.

Cheeks
Start from the side of your nose and sweep across your cheeks and underneath the cheekbones with outward and upwards strokes toward the hairline.

Under Eye
Sweep very gently under your eye from the inner corner of the eye and move very lightly  to the temple.

Eyebrow
Follow the contour of your eyebrow and sweep lightly outward down to the temple staying on the brow bone.

Forehead
Start from the area right between your eyebrows (third eye) Sweep lightly upwards towards the hairline and continue to go down on the hairline and down to the jawline to the collarbone.
Continue from the middle of your forehead and gently sweep right above your eyebrows, towards your temple down to the jawline to the collarbone.

Sweeping down all the way to the collarbone is important to collect the lymph you moved to the side of your face so that it moves towards the lymphatic drainage points.

Repeat the same procedure on the other side of your face.

Clean your jade stone with warm water and soap after use, dry with a clean paper towel and store in a clean, dry place.
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Always use the cups on a clean face. Before your start, apply a very generous amount of the Pure Radiance | Face Oil on your face and neck, this is important for good and safe suction and gliding. DON'T let the cup sit in one place, as that can cause bruising. Keep it moving!  Follow the steps hereafter carefully as the lymphatic drainage in every step is most important.

Repeat every stroke a few times but always pick up the cup and start again from the starting point. After finishing one side of the face you repeat the same procedure on the other side of your face.

Chin, Jawline and Cheeks
Put the large cup under the midpoint of your chin and move the cup outward and upwards towards the ear and down to the jawline to the collarbone.  Apply a little jiggle to stimulate the lymph at the of the movement.
Continue with the jawline and the cheeks, move the cup outward and upwards strokes toward the hairline and down to the collarbone. Apply a little jiggle to stimulate the lymph at the of the movement. 

Mouth area
Move the small cup around the mouth area and lips.

Under Eye
Move with the small cup very gently under your eye and move very lightly  to the temple and down to the jaw to the collarbone.

Forehead
Start from the area right between your eyebrows (third eye) Move lightly upwards towards the hairline and continue to go down on the hairline and down to the jawline to the collarbone.
Continue from the middle of your forehead and gently move the cup right above your eyebrows, towards your temple down to the jawline to the collarbone.

Moving down all the way to the collarbone is important to collect the lymph you moved to the side of your face towards the lymphatic drainage.

Repeat the same procedure on the other side of your face. As facial cupping is an intensive treatment only do it once a week.

Soak the cups in warm water and soap after use, dry them with a clean paper towel and store in a clean, dry place.
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